At Nippon Motor Import, we aim to provide reliable and secure delivery of automotive engines and related products to our customers.

Order Processing

Orders are processed after payment confirmation and verification of the customer's order details.

Processing time may vary depending on product availability, order requirements, and destination.

Customers will be informed if additional time is required to prepare or dispatch an order.

Shipping Availability

We may offer delivery/shipping services to selected locations. Shipping availability, charges, and delivery time depend on the product, destination, shipping method, and applicable logistics requirements.

Please contact us before placing an order if you need confirmation regarding delivery to your location.

Delivery Time

Estimated delivery times will be communicated to the customer at the time of order confirmation.

Delivery times are estimates and may be affected by:

• Customs clearance
• Weather conditions
• Public holidays
• Transportation delays
• Port or logistics delays
• Incorrect or incomplete customer information
• Other circumstances beyond our control

Therefore, a specific delivery date cannot always be guaranteed.

Shipping Charges

Shipping charges may vary depending on:

• Product weight and dimensions
• Delivery destination
• Shipping method
• Customs or import requirements
• Applicable taxes, duties, and handling charges

The final shipping cost will be communicated to the customer before order confirmation where applicable.

Customs, Duties & Taxes

For international shipments, customs duties, import taxes, clearance fees, or other charges may apply.

Unless specifically stated otherwise, these charges are the responsibility of the customer.

Nippon Motor Import is not responsible for delays caused by customs clearance or government authorities.

Product Inspection Upon Delivery

Customers are advised to inspect the package and product immediately upon delivery.

If the package appears damaged, customers should notify the delivery company and contact Nippon Motor Import as soon as possible with photographs and relevant details.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Nippon Motor Import will not be responsible for delays, additional charges, or failed deliveries caused by incorrect or incomplete information provided by the customer.

Shipping Delays

While we make reasonable efforts to ensure timely delivery, Nippon Motor Import is not responsible for delays caused by shipping companies, customs authorities, natural events, strikes, accidents, or other circumstances beyond our reasonable control.